This policy tells you exactly what data we collect when you open an account, how we use it to keep your wallet and session secure, and the choices available to you as a user in Indonesia. Where access or eligibility is involved, availability depends on local law and eligible regions.
Account Data Protection
DANA & OVO Wallet Handling
Your Right to Review Records
Indonesia Region Coverage
POLICY POSTURE
How We Handle Your Information
When you create an account on gaduslot, we collect the registration details you provide — your email address, phone number, and the payment method you link, whether that is DANA, OVO, GoPay, ShopeePay, or another supported channel. We use this information to verify your identity against the account record, process transactions, and send you account-relevant notifications. We do not sell your personal data to third parties. Data shared with payment processors like DANA or OVO is limited to what those services need to complete a transaction — we do not share your full profile. We retain account data for as long as your account remains active or as required under applicable law in the regions where we operate. If your account is closed, we follow a defined retention window before deletion, the details of which are shown in the account settings section after login. Cookies and session tokens are used to keep your mobile session active across pages so you do not need to re-enter credentials on every visit. You may disable non-essential cookies through your browser settings at any time, though some account functions depend on session cookies to work correctly.
DANA
DANA transaction data is shared only with DANA's payment processing service and is not retained by us beyond the transaction record in your account history.
OVO
OVO deposits and withdrawals are processed through OVO's own secure channel. We store the transaction reference and amount in your account wallet record.
GoPay
GoPay payment data follows the same handling rule: only the reference, amount and timestamp appear in your gaduslot account history.
ShopeePay
ShopeePay confirmations are logged to your account wallet. The full payment credential stays within ShopeePay's own system and is never held on our servers.
POLICY COVERAGE
What This Policy Covers and What It Does Not
This policy applies to data we collect and process directly through the gaduslot platform — account registration, login sessions, wallet transactions, and customer support exchanges. It does not govern the data practices of third-party payment providers, external game studios, or any site you reach by following a link away from gaduslot. Availability of this policy's protections depends on local law and the eligible regions in which you access the platform.
Account Access
Covers all data created when you register, log in, or update your profile on gaduslot, including your email, phone number and session activity.
Wallet Transactions
Covers transaction records for deposits and withdrawals processed through your gaduslot account wallet, including DANA, OVO and GoPay references.
Site Content
Covers browsing data we collect on gaduslot pages — pages visited, session duration and device type — used only for platform performance and security purposes.
Third-Party Services
Does not cover how DANA, OVO, GoPay, ShopeePay or any external payment provider or game studio handles your data on their own systems. Review their policies separately.
USER RIGHTS
Practical Choices Available to You
You have concrete actions available to you under this policy. If you want to see what data we hold against your account, the account dashboard shows your profile details, linked payment methods, and transaction history after login — no separate request is needed for routine records. If any detail is wrong, you can update your email address, phone number, and payment preferences directly in account settings. For records or data types not visible in the dashboard, you can raise a request through our support channel and we will respond with what we hold or confirm deletion where permitted under applicable law. Requests that involve your identity may require us to verify your account before we act on them. We aim to acknowledge all data requests and provide a path to resolution — the support contact details are in the section below.
Review Your Records
Log in and open the account dashboard to see your profile data, linked wallets, and full transaction history without needing to contact support.
Correct Account Details
Update your email, phone number, or linked payment method directly in account settings. Changes take effect on your next login session.
Raise a Data Question
Contact our support team through the live chat or email channel to ask about specific data we hold, request a correction, or ask about deletion options.
Request Account Support
If you need to close your account or request data removal, contact support and reference your registered email address so we can locate your record quickly.
CONTACT PATHS
How to Reach Us About This Policy
Questions about how we handle your data, requests to review or correct a record, or any concern about this policy can be directed to our support team through the channels below. We serve Indonesia and respond in the local context.
Live Chat
Open the chat widget from any page while logged in to reach our support team directly. Reference your account email so we can pull your record quickly.
Email Support
Send your privacy question or data request to our support address found in the Contact section of your account settings page after login.
Account Help Center
The Help Center inside your account dashboard covers common data and privacy questions, including how to update payment details and review transaction records.
DATA HANDLING
How We Protect and Manage Your Data
We apply standard security measures to your account and session data, including encrypted connections on every page and session tokens that expire after a period of inactivity. Account credentials are stored in hashed form and are never logged in plain text. If you believe your account has been accessed without your knowledge, contact support immediately through live chat.
Cookies and Sessions
Session cookies keep you logged in across pages during an active visit. You can clear them through your browser settings. Non-essential cookies can be declined without affecting core account functions.
Data Retention
We keep account records while your account is active and for a defined period afterward as required under applicable law. The current retention window is shown in account settings after login.
Account Security
Encrypted connections and hashed credential storage are applied across the platform. Unusual login activity triggers a verification step before access is granted to your account.
Policy Changes
If this policy changes in a way that affects how we handle your data, we will notify you through your registered email address before the change takes effect.
PRIVACY FAQ
Privacy Questions We Hear Most
Quick answers to the questions Indonesia account holders ask us most about data, access, and their rights under this policy.
What personal data does gaduslot collect when I register?
We collect your email address, phone number, and the details you provide during registration. When you link a payment method like DANA or OVO, we store the transaction references in your account wallet — not the full payment credential, which stays within the payment provider's own system.
Can I see all the data gaduslot holds on my account?
Yes. Log in and open the account dashboard to see your profile details, linked payment methods, and full transaction history. For any data not visible there, contact support through live chat or email and reference your registered account address.
How do I correct wrong information on my account?
Go to account settings after login to update your email address, phone number, or linked payment method. Changes apply to your next active session. If you cannot update a field yourself, raise it with support and they will guide you through verification.
Does gaduslot share my data with other companies?
We share only what payment processors like DANA, OVO, GoPay, and ShopeePay need to complete a transaction. We do not sell your personal data. Third-party game studios that supply content to the lobby do not receive your account or payment data.
How long does gaduslot keep my data after I close my account?
We retain account records for a defined period after closure, as required under applicable law in eligible regions. The current retention window is displayed in your account settings page. After that period, data is deleted or anonymised according to our internal process.
How do I request deletion of my personal data?
Contact our support team via live chat or the email address listed in account settings. Reference your registered email so we can locate your record. Deletion requests that involve identity verification will require you to confirm account ownership before we act on them.